Cultiva Hanfexpo, Vienna
19 - 21 of November 2021

Contact us
You have a question? Or do you want to compliment us or have a complaint? We’d love to hear what you have to say!:)
Leave us a message with the contact form below or send us an e-mail drectly to info@puravidacbd.com.
Frequently asked questions
Please read our FAQ before sending us a message.
The standard shipment is 5,95€ for countries inside EU. The shipment costs for countries outside EU may vary according to the destination country. You can see more details in Payment and Shipping.
Netherlands and Belgium
1-3 days
Countries inside EU
2-14 days
Countries outside EU
up to 3 weeks
You can see more details in Payment and Shipping.
Note: These are average shipment times that may vary depending on holiday seasons or other factors.
Since 2021 all payment provider in the Netherlands implemented a mandatory 2-factor-authentication (2FA) to prevent fraud. In order to process your payment successfully, you need to activate the 2FA which usually can be done easily in the service area of your banking app or in your e-banking account.
If you don’t want to activate it then you can choose another payment method.
After we receive the payment we’ll process your order within 1-3 days and then it’ll be on it’s way to you
Note: If you pay with bank transfer then it might take a few days longer.
We are working on our maximum capacity to offer you the best experience with Pura Vida CBD. Be a little patient with us please! Your request will be answered within 7 days.
Note: Even technology has flaws and sometimes it may happen that some massages get lost. If it happens that your request won’t be answered within 7 days please try it again
Absolutely! Contact us by using the B2B application and we will make things happen!
